Delivering intelligent ECM solutions tailored to your business needs
We PLAN…
Strategic Services
- Project Planning
- IM Governance and Strategy
- Resource Management
- Business Process Changes/Management
- Analysis Services
We DO…
Operational Support
- Project Planning
- Installation
- Resource Definition and Training
- Transition Services
- Warranty
- Managed Services/Support
We SOLVE…
Custom Solutions
- Imaging
- Data Planning
- Metadata Planning and Technical Analysis
- Custom Development
- Packaged Solutions
We PROVIDE…
Software and Support Services
- ECM Software
- Software Resell
- Support Services
Using a number of methodologies including the Project Management Institute’s body of knowledge and processes, combined with SCRUM and Agile principles and sub-processes, our proven project managers
Our well experienced consulting team helps you to successfully understand and then govern a growing scope of information types and volume across the organization. We work with you to define your information governance approach, identify gaps, and leverage recommendations for business workflow improvements, policies and controls, technology selection, and program optimization, through process and procedure development, including effective design of systems, security and metadata. Our knowledgeable business analysts and information management specialists understand business-critical information, compliance requirements, and the intricacies of how various components of each organization should handle their information. Our services and their benefits include:
- Information inventories for identification – ensuring high risk areas are understood and accounted for in all design activities.
- Information governance policy and control – ensuring protection against organization change and ongoing development
- Supportive security design and implementation – ensuring that information is managed by the right owners and accessed by the right users in the right way.
Our records management consulting practice capitalizes on the extensive experience of our records managers and AIIM-ERM Masters with years of applicable experience with information management and Enterprise Content Management (ECM) initiatives. We deliver solutions for our clients that are implementable and meet business needs as well as all of those goals set out by the typical breadth of ECM stakeholders. Projects and related benefits may include:
- Conducting needs assessments for Electronic Content Management (ECM) solutions and related capture technology
- Developing enterprise records policies and procedures – ensuring compliance with legislation and standards in current day best practices
- Developing corporate governance models detailing records management roles and responsibilities
- Designing enterprise classification, taxonomy, and file plans
- Completing records inventories and developing record retention schedules – ensuring quick and consistent identification of which records need to be retained and for how long
- Measuring current records management practices against all mandates to ensure movement towards desired future state – which may include reduced need for space and filing equipment
- Auditing records management policy application throughout the enterprise
- Providing staff training and guidance – ensuring improved operational efficiency, and operational integration of records management into your business systems and processes (when used in proper specification)
- ECM system configuration and implementation to meet any Records or Information Management needs – ensuring creation and maintenance of true records for hold, litigation, audit or government investigation, while ensuring ongoing source of truth audit trails.
Our team has years of experience analyzing requirements for, designing, installing and configuring ECM systems. Our knowledge of multiple ECM Suites (OpenText, MS SharePoint, Documentum, FileNet, etc.) gives us a unique perspective on the best configuration options to meet an organization’s needs. Using technical expertise combined with industry best practice and records management proficiency we can help an organization utilize any ECM suite to its fullest.
Our consultants have over 30 years of combined experience designing, implementing and maintaining complex imaging operations in both the public and private sector. This experience includes both systems intended for scanning large back files as well systems designed for day forward imaging systems that enhance productivity.
Using products such as EMC Captiva InputAccel and Kofax Capture our consultants employ advanced imaging technologies such as Optical Character Recognition (OCR), Intelligent Character Recognition (ICR) and Forms Recognition to achieve the return on investment organizations are searching for.
At ERIS we understand that organizations often have complex and specific requirements that out of the box ECM suites cannot achieve. Our team has the experience to successfully enhance the default functionality of these applications in order to meet the security, search, metadata and records management needs of an organization.
Our team members take pride in our ability to successfully integrate leading ECM applications with other IT systems. These integrations are often essential in order for an ECM application to provide value to an organization and its users. Our consultants utilize a variety of technologies and standard service based approaches to interface with legacy systems, web portals and other business line applications.
We have specific expertise in the integration of imaging systems with third party applications including Oracle and SQL Server databases, custom applications and various ECM application suites.
At ERIS we understand that organizations often have complex and specific requirements that out of the box ECM suites cannot achieve. Our team has the experience to successfully enhance the default functionality of these applications in order to meet the security, search, metadata and records management needs of an organization.
Our team members take pride in our ability to successfully integrate leading ECM applications with other IT systems. These integrations are often essential in order for an ECM application to provide value to an organization and its users. Our consultants utilize a variety of technologies and standard service based approaches to interface with legacy systems, web portals and other business line applications.
We have specific expertise in the integration of imaging systems with third party applications including Oracle and SQL Server databases, custom applications and various ECM application suites.
Our team has the capacity to develop modern, functional web applications to assist organizations in streamlining processes and enhancing productivity. Specifically ERIS consultants excel at utilizing content and information stored within ECM systems, integrated with process based web applications to provide organizations a comprehensive view of their data and processes.
At ERIS we have the skills and experience necessary to support organizations in their ECM implementations after they go live. We provide both on-site and remote support while offering organizations assistance on an as needed basis or taking on the role of application maintenance support for the entire ECM system.